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Workplace Investigations • Assessments • Restorations • ADR Services
Make objective and evidence-based decisions.
Make objective and evidence-based decisions.

Workplace Investigations

In-person, virtual, and hybrid service delivery available.
Get an independent investigation report.
Initiate a workplace investigation using a neutral 3rd party workplace investigator. Receive neutral and evidence-based reports to make informed decisions that withstand legal scrutiny based on a balance of probabilities.

Types of Cases

Types of cases

Med-ArbSolutions is frequently retained to conduct workplace investigations across various sectors for a wide range of case types.

Examples of past investigation types
  • Violence and bullying
  • Discrimination and harassment
  • Policy breaches
  • Code of conduct violations
  • Abuse of authority
  • Conflict of interest
  • Whistleblower reports
  • Canada Labour Code violations
  • Respectful workplace policy breaches
  • Human rights complaints
  • Occupational Health and Safety Act (OHSA) violations
Evidence-based results that can withstand legal scrutiny on a balance of probabilities
Neutral and fair
Neutral and fair
Remove biases and conflicts of interest using an impartial 3rd party investigator
Private and confidential
Private and confidential
Ensure privacy and confidentiality for all parties to help resolve privately.
Respectful and inclusive
Respectful and inclusive
Foster a safe, respectful, and inclusive workplace environment for everyone.

    Why use an independent external investigator?

    After an incident or allegation has been reported in the workplace, it’s critical to perform a neutral and timely investigation to ensure staff safety, and to determine the best path forward. Employers often have a legal obligation to take appropriate action in cases involving human rights, harassment, or discrimination. Med-ArbSolutions can assign an independent investigator within 48 hours of receiving a request to perform an impartial and thorough investigation. After an investigation is concluded, the evidence-based results are compiled into a report, which can then be used to make informed decisions based on a balance of probabilities.
    Need a workplace incident investigated?
    We can assign an investigator within 48 hours.
    Typically, workplace investigations are based on a statement of allegations that are made by a complainant or witness to an incident, then screened in for an investigation or potentially informal resolution through mediation. For neutral, fair, independent, and evidence-based results, request a Med-ArbSolutions workplace investigator today.
    All submitted investigators are members in good standing with the Alternative Dispute Resolution Institute of Ontario (ADRIO), the HRPA, Association of Workplace Investigators and/or Law Society of Ontario. Additionally, all have security clearances through the Ministry of the Attorney General (Ontario), and Private Investigators licenses through the Ministry of the Solicitor General. Med-ArbSolutions is a trauma-informed practice requiring members to be trained in FIPPA, PIPEDA, AODA, FOIP, Privacy Act of Canada, document and evidence security, human rights, diversity, equity, and inclusion.